Shipping Policy

Last Updated: June 1, 2024

Thank you for shopping with manqor.top, owned and operated by Klaus Schlappner. We are committed to providing you with the best possible shopping experience, including reliable and efficient shipping services. This policy outlines our procedures for processing, shipping, and delivering your orders.

Order Processing Time

  • All orders are processed within 1-3 business days (Monday-Friday, excluding major holidays) after payment confirmation.
  • Orders placed on weekends or holidays will begin processing on the next business day.
  • You will receive an email notification with tracking information once your order has been shipped.

Shipping Methods & Delivery Estimates (Domestic – US)

For orders within the United States, we offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5-8 business days after processing.
  • Expedited Shipping: Estimated delivery within 2-4 business days after processing.

Please note that these are estimated delivery times and are not guaranteed. Actual delivery times may vary due to factors beyond our control, such as carrier delays, weather conditions, or unforeseen circumstances.

Shipping Costs (Domestic – US)

  • Standard Shipping: A flat rate of $6.99 applies to all standard orders under $50.
  • Free Standard Shipping: Enjoy free standard shipping on all domestic orders totaling $50 or more before taxes and after any discounts.
  • Expedited Shipping: The cost for expedited shipping will be calculated at checkout based on the weight and destination of your order.

International Shipping

We are pleased to offer international shipping to select regions, including the European Union (EU). Please note the following regarding international orders:

  • Supported Regions: Currently, we ship to the United States and the European Union.
  • Processing Time: International orders may require slightly longer processing times, typically 2-4 business days.
  • Delivery Estimates: International delivery times can vary significantly depending on the destination country’s customs procedures and postal service efficiency. Estimates usually range from 10-20 business days after shipment.
  • Customs, Duties, and Taxes: International customers are responsible for any customs duties, taxes, tariffs, or import fees that may be levied by their country’s government. These charges are not included in the item price or shipping cost and are the sole responsibility of the buyer. We advise checking with your local customs office for more information before placing an order.
  • Tracking: While we provide tracking for international shipments, the level of detail and updates may vary once the package leaves the US postal system.

Tracking Your Order

Once your order has shipped, you will receive an email containing your tracking number(s). You can use this number to track your package directly on the carrier’s website. Please allow 24-48 hours for the tracking information to update.

Shipping Address Accuracy

It is the customer’s responsibility to ensure that the shipping address provided is accurate and complete. We are not responsible for orders shipped to incorrectly entered addresses. If a package is returned to us due to an invalid address, you may be responsible for re-shipping costs.

Lost or Damaged Packages

In the rare event that your package is lost in transit or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible. Please retain all packaging materials and damaged items as they may be required for filing a claim.

Changes to This Shipping Policy

Klaus Schlappner (manqor.top) reserves the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about our Shipping Policy or your order, please do not hesitate to contact us:

  • Website: manqor.top
  • Company/Owner Name: Klaus Schlappner
  • Address: 1602 Michael Street, SAN JOSE, IL, US
  • Email: [email protected]
  • Phone: 773-851-3317